28 July 2009

Improving your innovation skills

What are the personal characteristics of successful innovators? In his new book The Silver Lining: An Innovation Playbook for Uncertain Times, Scott Anthony includes an interesting observation on that topic.

Anthony reports that, according to some new research by Jeffrey Dyer, Hal Gregersen and Clayton Christensen, most successful innovators tend to be very good at seeing connections between seemingly disparate ideas, a trait the researchers call “associational thinking.”

The good news? Anthony argues that would-be innovators can strengthen their innovation skills. One way is by improving the skills that drive associational thinking, such as questioning and experimenting.

Another option Anthony suggests: Try to place yourself in “innovation schools” — in other words, real-life settings that will give you experiences that could relate to new challenges you may face in the future. Such activities might range from volunteering for an international project at work to using free time on nights and weekends to help a relative launch a start-up...


16 July 2009

The Geographies of Social Networks and Innovation in Tourism

Author: Flemming Soslashrensen a
Affiliation: a Centre for Leisure Management Research, CEUS School of Business, Denmark
DOI: 10.1080/14616680601092857
Publication Frequency: 4 issues per year
Published in: journal Tourism Geographies, Volume 9, Issue 1 February 2007 , pages 22 - 48
Subjects: Social Geography; Tourism & Leisure Planning;

Tourism firms operate in a business environment in which innovation is important for firm survival. In spite of this, there is an apparent lack of knowledge concerning innovation processes in tourism firms. This article combines considerations about the geographical characteristics of tourism with social innovation network and agglomeration theories so as to develop a theoretical framework of the social innovation network geography of tourism. The theoretical framework presents arguments for different types of social network geographies and their innovation benefits. An empirical study of tourism firms in destinations in the Province of Malaga, Spain illustrates the theoretical framework. The overall conclusion of the article is that there are several social network geographies of tourism. However, in the empirical study local networks are found to be loose and dense whereas non-local networks are strong and sparse. This social network geography secures access to varied information benefits sustaining innovation. The analysis of social network geographies of tourism does, however, only provide one little piece of the puzzle of understanding innovation in tourism firms.
Keywords: Tourism; innovation; social networks; agglomerations; information; Province of Malaga
view references (80) : view citations

15 July 2009

Cy c l i n g Mu r t o s a – S u s t a i n a b l e Mo b i l i t y a n d St r a t e g i c S p a t i a l P l a n n i n g i n P o r t u g a l

Mobility and Spatial Planning

The research group of the University of Aveiro
wanted to develop strong conceptual support with
the principles of spatial planning applied to the
context of sustainable mobility. This involved the
development of useful (and applicable) knowledge
for local government and other agents involved in
local strategies and nurturing the capacity to mobilise
agents for collective action. The methodological
approach was thus divided into three complementary
stages (...)

For more information see:

http://murtosaciclavel.blogs.sapo.pt/ (English)

In my mind

Policy networks and the local organisation of tourism

Dianne DredgeCorresponding Author Contact Information, E-mail The Corresponding Author

School of Environmental Planning, Griffith University, Nathan. QLD 4111, Australia

Received 8 April 2004;
accepted 14 October 2004.
Available online 1 February 2005.


Networks spanning public and private sectors are increasingly important in shaping tourism planning and development. In many destinations, the formal and informal relationships between local government and industry have a considerable effect on the capacity of the destination to harness these public–private partnerships. By way of a case study of Lake Macquarie, New South Wales, Australia, this paper investigates relationships between local government and industry to critically discuss the role of networks in fostering or inhibiting public–private sector partnership building. The findings suggest that fostering an environment in which innovative public–private partnerships can emerge, requires careful management between state and societal dominance be achieved and that the relationship between the active tourism network and the wider, passive community be explicitly managed.

Keywords: Public–private partnerships; Local tourism association; Local government; Tourism; Networks
Article Outline

1. Introduction
2. Tourism, networks and destination management
3. Researching networks

3.1. How do we identify and investigate the networks in operation?
3.2. How do we decide what aspects of the networks to investigate?
3.3.How do we identify the influence of networks in developing public private partnerships?
3.4. How will the evidence be treated?

4. Case study context
5. Historical antecedents
6. Analysis: the influence of networks on public–private partnerships
7. Discussion: managing networks
8. Conclusions

14 July 2009

Winter AMA Conference Sales and CRM Track

The 2010 AMA Winter Marketing Educator's Conference Sales & CRM Track needs you! At the past few AMA conferences work on sales, sales management, CRM and Relationship Marketing has been very well represented, and we need your help to assure we continue this trend in 2010.

Please consider submitting something! Submit your work for consideration at the conference no later than July 16th. Please note this is an extension from the original deadline today, and is only available for this track! Work should be submitted through the all academic manuscript system, http://convention3.allacademic.com/one/ama/winter10/, which is also available through the marketingpower.com website and the ARC resource center.

We also need reviewers, session chairs, and discussants. Please sign up through the above website to volunteer your services, or through marketing power at http://www.marketingpower.com/Community/ARC/Pages/Connections/Conferences/Winter2010/default.aspx ... follow the volunteer as a reviewer link.

This should prove to be an important conference as we explore the theme: Strategies an Solutions in a Tumultuous Economy, in New Orleans, Februrary 19-22, 2010. A sales track decription follows this message.

Thanks so much for your assistance in this matter. We really appreciate your help in any and every capacity.

Your 2010 Sales and CRM Track Chairs,

Leff Bonney, lbonney@cob.fsu.edu
& Ellen Pullins, ellen.pullins@utoledo.edu

Sales and Customer Relationship Management

The challenges that face sales organizations are constantly changing. Subsequently, the sales organization has become more strategic, more important in market-sensing, and more responsible for cross-functional integration. These changes stem from the challenging economy, the evolution of the purchasing function, globalization, and greater focus on supply chain/value chain management. The end result is that members of the sales organization must adapt their strategies and tactics. This track welcomes papers on topics related to these changes. In particular, we welcome papers that consider the following topics: how the sales force creates and delivers value to customers, knowledge-based selling, sales force strategy, internationalization of the sales force, managing cross-functional selling teams, internal selling, knowledge transfer among salespeople, the impact of technology on performance, sales forecasting models/methods, and managing salespeople for high-performance.

Ellen Bolman Pullins, PhD
Schmidt Research Professor of Sales & Sales Management
& Professor of Marketing
College of Business Administration, MS 103
University of Toledo
2801 W. Bancroft Street
Toledo, Ohio 43606

13 July 2009

2 July 2009

Network of Creative Cities

The UT Austin|Portugal Program, in partnership with Comissão de Coordenação e Desenvolvimento Regional de Lisboa e Vale do Tejo and the City of Lisbon, are proud to present the launch of the “Network of Creative Cities”.

Tuesday, July 7, 2009
Pavilhão de Portugal, Parque das Nações
Lisbon, Portugal

Cities, according to Richard Florida (see http://www.creativeclass.org), are decisive actors in a country’s economy. According to Florida, conglomerates that invest in creativity will be those that, in the big picture of the economy of knowledge, will gain more relevance.

In Portugal, the subject of the creative cities has been drawing more and more attention in many towns and regions. The university of Aveiro is, in fact, organizing a contest of ideas that has drawn multiple teams of high school students (see http://cidadescriativas.blogs.sapo.pt/).

This event aims to explore the experiments of the local governments, cultural agents, creative industries and the universities of cities such as Amsterdam, Austin, Barcelona, Helsinki and Lisbon.

See the schedule and register to attend.

1 July 2009

Waiting for reply


The economy is uncertain, marketing budgets are tight, competition is tougher than ever and public trust is fading. Focus is needed on navigating during uncertain times and leading the way.

In economic turmoil the accountability of market research in showing added value and return on investment is key. Implementing new consultancy-based skills in an ethical and creative way is essential.

The ESOMAR CONGRESS explores the challenges ahead for markets, business and society and how research provides ethical, responsible and creative food for thought, recommendations and guidelines to help lead the way for better decisions, better results and a better world.

Special issue in European Planning Studies Spatial planning and place branding: rethinking relations and synergies

Introduction:  Kristof Van Assche, Raoul Beunen and Eduardo Oliveira  Rethinking planning-branding relations: an introduction . https:...